Privacy Policy

Organisation Name: The Dawoodi Bohras of Australia and New Zealand


The information contained in this website is for general information purposes only. The information is provided by The Dawoodi Bohras of Australia & New Zealand, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The Dawoodi Bohras of Australia & New Zealand. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, The Dawoodi Bohras of Australia & New Zealand take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy Policy and cookies

The Dawoodi Bohras of Australia & New Zealand respect your privacy and aim to give you full transparency on how we collect, use and share your personal information. Your privacy is of the utmost importance to us and we’re committed to ensuring we do everything possible to protect your personal data.

The purpose of this privacy policy is to inform users of our site what information we collect and how we use it. We will only collect the personal data that we feel necessary to help us carry out our services. We will also go into detail on how we use your information, your rights and how you can get in touch.

Throughout this privacy policy, when we refer to ‘we’, ‘us’ or ‘our’, we mean The Dawoodi Bohras of Australia & New Zealand.

What is included in this privacy policy?

  • Information we collect and how we use it
  • Non-personal information we collect
  • Your rights
  • Confidentiality and security
  • Accessing your personal data
  • Contact information
  • Changes to this privacy policy

What is personal data?

Personal data is information that relates to an identifiable person who could be identified as an individual based on the information provided such as name or email address. Personal data is regulated by the Privacy Act 1988 which was significantly amended in 2014 and 2017 to enhance the protection of privacy in Australia.

What information do we collect from you?

We may collect personal information from you when you use our site. All information collected will be kept secure and will only be used for the purposes it was collected for, unless agreed otherwise. All information is collected in accordance with this privacy policy, and the requisites of the Privacy Act.

Online enquiry forms

We use online contact forms for on-site enquiries. If you make an enquiry, we’ll collect the following:

Full name – so we know what to call you.

Email address – so we can reach you if we can’t get hold of you on the telephone.

Message – this allows us to understand why you’re getting in touch so the right person can contact you regarding your enquiry.

Other information we may collect

From time to time, we may also collect the following information through forms on the site, whether we’re running promotions, recruitment campaigns or customer surveys:

  • Visits to our website
  • Enquiry information
  • Information for recruitment purposes
  • Information you provide in online surveys or feedback

We use a third-party service, WordPress for the forms on our site. WordPress is a product by Automattic Inc. For more information about how WordPress processes data, please see Automattic’s privacy policy.

How do we use your personal data?

Depending on the reason that we collected your personal data, we may use your information in the following ways:

  • To respond to an enquiry you made about a service
  • To respond to an enquiry you made about us
  • Conduct or analyse market research to help improve future experiences
  • Assess the performance of our site
  • Notify you about relevant changes or important information
  • Check the accuracy of information that we hold for you
  • Assess your experience with us
  • Marketing (if opted-in to marketing activity)

Non-personal data

Google Analytics

We have a tool called Google Analytics installed on our site so that we can monitor performance which allows us to make continuous improvements. This helps us to ensure our customers receive the best experience possible. We use this tool to gather non-personal statistical data such as the following:

  • Device type
  • Location
  • Browsing activity

This information can’t be tracked back to you. For more information on how Google Analytics possesses this information, visit

Your rights

The amended version of the Privacy Act lays down 13 Australian Privacy Principles (APP). A summary of the points has been provided below. Please click here to read the APP in detail.

  1. Open and transparent management of personal information: Ensures that APP entities manage personal information in an open and transparent way. This includes having a clearly expressed and up to date APP privacy policy
  2. Anonymity and pseudonymity: Requires APP entities to give individuals the option of not identifying themselves, or of using a pseudonym. Limited exceptions apply.
  3. Collection of solicited personal information: Outlines when an APP entity can collect personal information that is solicited. It applies higher standards to the collection of sensitive information.
  4. Dealing with unsolicited personal information: Outlines how APP entities must deal with unsolicited personal information.
  5. Notification of the collection of personal information: Outlines when and in what circumstances an APP entity that collects personal information must tell an individual about certain matters.
  6. Use or disclosure of personal information: Outlines the circumstances in which an APP entity may use or disclose personal information that it holds.
  7. Direct marketing: An organisation may only use or disclose personal information for direct marketing purposes if certain conditions are met.
  8. Cross-border disclosure of personal information: Outlines the steps an APP entity must take to protect personal information before it is disclosed overseas.
  9. Adoption, use or disclosure government related identifiers: Outlines the limited circumstances when an organisation may adopt a government related identifier of an individual as its own identifier, or use or disclose a government related identifier of an individual.
  10. Quality of personal information: An APP entity must take reasonable steps to ensure the personal information it collects is accurate, up to date and complete. An entity must also take reasonable steps to ensure the personal information it uses or discloses is accurate, up to date, complete and relevant, having regard to the purpose of the use or disclosure.
  11. Security of personal information: An APP entity must take reasonable steps to protect personal information it holds from  misuse, interference and loss, and from unauthorized access, modification or disclosure. An entity has obligations to destroy or de-identify personal information in certain circumstances.
  12. Access to personal information: Outlines an APP entity’s obligation when an individual requests to be given access to personal information held about them by the entity. This includes a requirement to provide access unless a specific exemption applies.
  13. Correction of personal information: Outlines an APP entity’s obligations in relation to correcting the personal information it holds about individuals.

As for the New Zealand context, The Privacy Act 2020 (Act) and its Information Privacy Principles (IPP) govern how agencies collect, use, disclose, store, retain and give access to personal information. The Act gives the Privacy Commissioner the power to issue codes of practice that modify the operation of the Act in relation to specific industries, agencies, activities or types of personal information. The Privacy Commissioner has the power to investigate any action which appears to interfere with the privacy of an individual and can do so either on a complaint made to the Commissioner or on the Commissioner’s own initiative. The Privacy Commissioner can also issue compliance notices requiring agencies to do or refrain from doing something in order to comply with the Act. Under the Act, an agency can be any person or body of persons, whether corporate or unincorporated, and whether in the public sector or in the private sector.

The Privacy Act 2020 is based on 13 privacy principles that govern how one should collect, handle and use personal information. A summary of the points has been provided below. Please click here to read the IPP  in detail.

  1. Purpose for collection
  2. Source of information
  3. What to tell an individual
  4. Manner of collection
  5. Storage and security
  6. Access
  7. Correction
  8. Accuracy
  9. Retention
  10. Use
  11. Disclosure
  12. Disclosure outside New Zealand
  13. Unique identifiers

If you have any questions about our privacy policy, the data we hold on you, or you would 

like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at:

Confidentiality and security

Confidentiality of your personal data is of the utmost importance to us. We’re committed to protecting the information you’ve provided and we fully comply with The Privacy Act 1988 enforceable in Australia.

We have a number of organisational processes in place and technical security measures in place to help us keep your data safe. We will hold your personal data for as long as necessary, depending on why it was collected and in accordance with applicable laws in Australia.

Please note, the transmission of information via the internet cannot be completely guaranteed as completely secure. To make sure we do all we can to keep your data secure, we have several procedures and security features that help to minimise the risk of data breaches or unauthorised access.

Disclosure of your personal data

In some circumstances, we may have to disclose your personal data with a carefully selected third-party so that they can provide a service that you’ve requested on our behalf. Any third parties that we use are carefully selected and must adhere to our vigorous data security standards.

We may also disclose your personal data if we believe it is required by law, regulation or other government authority to protect the rights of The Dawoodi Bohras of Australia  & New Zealand or the public. We may also cooperate with law enforcement agencies in official investigations if necessary or requested.

Accessing your personal data

You may request access to your data, and in some instances, can request for it to be transferred via email. In some instances, you may send us personal information over email. Email is not a secure method of information transmission, and we ask that you understand the risks involved in doing so.

You can also request the correction of any mistakes or to update any information that we hold about you so that our records are accurate.

You also have the right to request that we delete your data from our records, however, we may be required to hold a minimal amount to allow us to suppress any communications in the future.

If you’d like to make a request to access your personal data or request that we delete your data from our system, please contact us via phone, email or post.

Email us at: